51 oz (1.5 L)
1 Year Limited Product Warranty
Tea Basket Cycle auto lowers & lifts tea to brew
Auto Start begins brew at pre-selected time
Variable Tea Strength controls steeping time
Variable Temperature for all tea varietals
Accurate Temperature Sensor with real-time display
Time Since Brew LCD monitors freshness
60 Minute Keep Warm function
Compare the Tea Maker
July 6, 2016Very Disappointed
"The Tea Maker:
After several years wishing for the Tea Maker I finally decided to save up and purchase it. I loved it...until it broke. I had the Tea Maker for less than two years, my family didn't use it every day, but mostly on the weekends once or twice. When it broke, the basket light continuously blinked and the pot did not heat up.
I contacted Breville customer service about the issue they were polite enough but since I was beyond the year warranty they would not replace it. Even though it was not misused or broken by anything that I or my family did to it but was a faulty Tea Maker. I was given two options: I would have to pay $119.00 to have it fixed or I could receive a discount on a new one. After paying $249.00 on the Tea Maker, which was already an extravagant purchase for me, to then pay more money for another Tea Maker that could potentially break again in under two years was not a feasible option for me. Unfortunately, the statement I received from customer service was not true, "Breville assures you that we offer quality and superior products and apologize for any inconvenience.".
The Breville Tea Maker was a very disappointing purchase for me. I will never purchase an expensive product which only has a one year warranty. The warranty on a product tells the consumer how much the company stands behind its product. Breville unfortunately, does not stand by their Tea Maker. I'm really sad because I really wanted to like Breville and continue purchasing their products.
I will never purchase a Breville product again. :("
January 27, 2016Greatest Tea Maker. Truly Life-Changing.
"Not only is this an amazing tea maker, but the customer service at Breville is extraordinary.
The Tea Maker:
We got our tea maker about a year and a half ago, and it's an office staple. Having the constant fuel of (perfectly heated, precisely steeped) tea helps keep our programmers and team members churning along happily and efficiently. The "Keep Warm" button is fantastic. We probably make about 5 full pots every day, and the machine has never even hiccuped. We each even got one for ourselves, because we were so in love with it and couldn't imagine suffering through the weekends without it.
And then, it was knocked over and the glass smashed.
We contacted the Breville customer service about our broken tea maker. Since it was purchased over a year ago, it was no longer under warranty. Yet once we showed proper proof of purchase, we were sent a pre-paid UPS label to send it back in, and received a stunning replacement very soon after. What INCREDIBLE customer service! We could not be more ecstatic!
Breville, you have far surpassed our expectations. Thank you!!
October 29, 2015Great Tea Maker!
"This tea maker made by Breville is for sure the most used kitchen appliance in my house and I think it is the best tea maker out there, period! I have had it for couple of years already, we use it multiple times per day for different kinds of tea all the time and never had any issues so far. I never liked to use tea in the bags because usually it is very low quality so when I am drinking tea at home I always use loose leaf kind of tea and this tea maker is perfect for that. It is especially useful appliance for the green tea lovers because it makes the green tea with the perfect temperature and you do not have to watch it or guess on anything. The green tea comes out perfectly sweet without addition of any sweeteners every single time and never bitter!"
October 26, 2015Tea Maker - BTM800XL
"Item was purchased in 4/15 and it has been nothing short of being a total delight. Tea is made in it twice a day and is used for both iced tea and hot tea. It is amazing, just like all Breville products that I own. While it is expensive, I feel it is worth every penny paid for it. If you are a tea drinker,
take the dive! If you want another product the company makes, try one of them because they are simply products I count on."
August 14, 2015Tea tastes GREAT
"I'm using my tea maker for more than two months now, at least twice a day. Brew temperature is precise. It's quiet and fast. The pot is made of glass which is perfect and more importantly it makes wonderful tea.
Tip: Don't leave brewed tea in the pot overnight. The sooner you clean the pot, the less tea stains you see in it.
There are two things I wish Breville would consider:
1- "Keep Warm" button keeps tea warm for just one hour. It would be a good idea if it had different timing options.
2- Minimum water level is more than two cups. So I have to make more tea even when I need only one cup.
As a fussy tea drinker, I am very satisfied with my tea maker. "
July 3, 2015The best!
"This was so worth the money! It's beautiful very well built "...I just love it I love looking at it even! Makes wonderful tea."
March 23, 20152015
"I LOVE LOVE LOVE my tea maker. Found out I was diabetic. Drinking a black tea with cinnamon and orange peel. It is helping my diabeties along with lowering my bloodpressure. I never would have kept making the loose leaf tea, but because of the ease with the teapot I relax with my tea every evening. Breville makes superior quality products. I own the smart grill, wok pro, deep fryer, boss blender, pro sous food processor, bread machine, smart convection toaster oven. Buy one and youll become addicted. I want the smart microwave next."
January 9, 2015Simply the BEST!
"There absolutely is not a better product on the Market for brewing tea. The Breville One Touch Tea Maker is the BEST. I have had my Tea Maker for three years now and use it every day. I have never had any regrets spending the money on this product. I have a friend who has been looking for a Tea Brewing system and she has been looking at mine. However, she does not want to spend the money for the Breville. I have been searching online to help her find one at a lower price that does what the Breville does. There simply is NOT a better product on the market. There are some that make an attempt to copy it but they do not match it. This is simply a Quality Product."
April 22, 2014The Bomb!
"I received my tea maker for my birthday and it is one of the best presents I have ever received. Perfect tea every time, no bitterness, perfect temperature, and easy clean up. I am getting the benefit of tea in my diet as well without the hassle. I use it daily. It also makes great iced tea so I have a healthy delicious refreshng sumer drink on hand at all times!
I am looking forward to experimenting with fresh fruits, dried herbs, etc.
I highly recommend the Breville Tea Maker, it's the bomb!!!"
February 4, 2014Brew Oolong and Pu-Erh effortlessly
"This tea maker is awesome for people who drink teas like Oolong or Pu-Erh that require precise brewing temperatures and steeping times to bring out their subtle flavors. While traditional brewing methods may enhance the tea drinking experience, it is not always convenient to take those extra steps, and I always seem to get distracted waiting for my tea to brew and leave it in too long. Now I can enjoy my favorite teas brewed correctly -- no muss, no fuss!
Some feature requests that would make this tea maker go from awesome to mind-blowing...
1. Would be nice for the base to display the temperature of the water/tea after it has heated/brewed. It would be nice to know when the tea has cooled to a drinkable temperature (when brewing tea), and some teas are enhanced by bringing the water to a boil and then letting the water cool to the correct brewing temperature (when heating water).
2. Which brings me to the request for a brewing cycle with the ability to bring water to a boil, then wait and cool to the correct brewing temperature, and then steep for the specific time.
3. Finally, would LOVE a smaller model. I typically don't need to brew more than one or two cups at a time, and so I'm wasting tea sometimes since for this tea maker at a minimum I need to brew at least 2 cups."
Breville Customer Service
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